TELEHEALTH

Telehealth is having a consultation with a healthcare provider by video call. As part of the COVID response of the Australian Government, Telehealth is now available to all patients attending appointments with a consultant physician. This is also a popular option for our regional patients. Our specialists at Eastern Rheumatology are able to conduct telehealth consultations with patients.

A video link will be provided to you prior to the appointment, and at your scheduled appointment time, click on the link and wait in the virtual waiting room until you are called.

Rebates for phone consultations are scheduled to be discontinued by 30th June 2022.

 

How does Telehealth Video Call work?

  1. Prior to your appointment you would be given a link to access the Telehealth consultation.
  2. You will need either a smartphone, tablet, or laptop or desk computer with a functioning camera and microphone.
  3. Find a reasonably quiet location with good internet connection.
  4. When it is your appointment time, log in and wait in the virtual waiting room until the doctor is ready for your consultation.
  5. Following the consultation, our reception staff will call you to schedule in any review appointment and can collection payment by credit card over the phone. Medicare rebates will be processed back into your bank account as usual.

TELEHEALTH

Telehealth is having a consultation with a healthcare provider by phone or video call. Our specialists at Eastern Rheumatology are able to conduct telehealth consultation with patients.

Special rebate is currently available for rural patients if you live in the “Monash Modified Model areas 4 -7, or ASGS Remoteness Areas 2-5”. To work out eligibility for Telehealth rebate, please go to website www.doctorconnect.gov.au/locator and enter your address to check for eligibility. Please inform our administration staff to assist you with the billing and rebate relating to this.

As part of the COVID response of the Australian Government, Telehealth is also available to all patients till 31st March 2021. Depending on the recommendation of the Australian Health Protection Principal Committee, there may be an extension of the new telehealth items. These special items are currently available for both phone and video consultation.

How does Telehealth Video Call work?
  1. Prior to your appointment you would be given a link to access the Telehealth consultation.
  2. You will need either a smartphone, tablet, or laptop or desk computer with a functioning camera and microphone.
  3. Find a reasonably quiet location with good internet connection.
  4. When it is your appointment time, log in and wait in the virtual waiting room until the doctor is ready for your consultation.
  5. Following the consultation, our reception staff will call you to schedule in any review appointment and can collection payment by credit card over the phone. Medicare rebates will be processed back into your bank account as usual.